Many firms mistakenly assume that clients will automatically speak up when they’ve got a complaint. Not so. All too often, the client just goes away without saying a word. “Often, I am asked my opinion about the single most effective marketing strategy a law firm can implement. Without exception, the answer is, “Ask your clients…
Existing clients can provide valuable information about your law firm and the legal services you provide. Tapping into that information can help you improve your business and attract more clients. “Get the data you need about your law firm, make getting client feedback a part of your process.” https://abovethelaw.com/small-firm-center/2016/11/law-firm-client-relations-how-to-get-client-feedback-that-you-can-use/ This resource is included in AvvyPro’s…
The legal profession finds itself amidst a transformation of work, driven by the emergence of new AI players and technology in the field. For some, this technological influx offers respite from the more routine aspects of their practice. However, for others, it signals stiff competition, given that these routine tasks used to constitute a significant…